Privacy Policy

Last updated: January 2026

This Privacy Policy explains how Total Connects LLC ("Total Connects," "we," "us," or "our") collects, uses, discloses, and safeguards information when you visit https://www.totalconnects.com (the "Site") or otherwise interact with us.

1. Information We Collect

Information You Provide

  • Contact information (such as name, email address, phone number, company) when you submit forms.
  • Message content and other information you choose to provide.

Information Collected Automatically

  • Device and browser information (e.g., browser type, operating system).
  • Usage data (e.g., pages viewed, time spent, referring URLs).
  • Approximate location inferred from IP address.
  • Cookies and similar technologies (see our Cookie Policy).

2. How We Use Information

We use information to:

  • Provide, operate, and improve the Site and our services.
  • Respond to inquiries and provide customer support.
  • Send administrative messages (e.g., confirmations, security notices).
  • Analyze usage and performance (e.g., analytics) and maintain Site security and integrity.
  • Comply with legal obligations and enforce our terms.

3. Legal Bases (EEA/UK Where Applicable)

Where GDPR applies, we process personal data based on: (a) your consent, (b) performance of a contract, (c) our legitimate interests (e.g., improving and securing the Site), and/or (d) compliance with law.

4. Sharing and Disclosures

We may share information with:

  • Service providers that help us operate the Site (e.g., hosting, email delivery, analytics).
  • Professional advisors (e.g., legal, accounting) where necessary.
  • Authorities or others when required by law or to protect rights, safety, and security.
  • In connection with a business transfer (e.g., merger, acquisition) subject to appropriate protections.

5. Cookies and Analytics

We use cookies and similar technologies for essential functionality and, if enabled, for analytics and marketing. See our Cookie Policy for details and choices.

6. Data Retention

We retain personal data only as long as necessary for the purposes described above, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object or withdraw consent.

GDPR/EEA/UK: You may also have the right to data portability and to lodge a complaint with a supervisory authority.

CCPA/CPRA (California): You may have the right to know, delete, and correct personal information, and to opt out of "sale" or "sharing" if applicable. We do not knowingly sell personal information of minors under 16.

8. International Transfers

If we transfer personal data internationally, we use appropriate safeguards (such as standard contractual clauses) where required.

9. Security

We use reasonable administrative, technical, and organizational measures to protect personal data. No method of transmission or storage is 100% secure.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us:

  • Email: privacy@totalconnects.com
  • Address: Total Connects LLC, United States